The Human
Behind the Tech

"My lifelong passion has been working with people—and nearly 30 years ago, technology became part of that story. My introduction to the computer and software world began in the 1990's, driven by a curiosity about how technology worked and how it could be used more effectively. It was then that I set out to bridge the gap between technology and the people who rely on it every day—bringing my two passions together in the process. I began teaching others how to use computers—starting with word processing, spreadsheets, accounting systems, security, and other essential tools that were just becoming part of daily business life. As both my interest and experience grew, I launched People 1st, IT Inc. in 1998. The name was intentional. I believed then—and still believe now—that if you put people first, everything else falls into place. Nearly three decades later, that philosophy continues to guide us. Through market ups and downs, People 1st, IT Inc. has maintained steady growth, maturity, and a reputation for delivering exceptional client experiences. I’d love to talk tech with you—feel free to email or call anytime."

Thank you,

matt fabela

President & Chief Strategy Officer

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Ronald Caba

Director of Technology & vCIO

Ronald brings over a decade of experience in managed IT services, systems engineering, cybersecurity, and technology strategy. As Director of Technology & vCIO, he helps clients align technology investments with business objectives while strengthening security, improving operational efficiency, and planning for future growth. His expertise spans infrastructure design, cloud solutions, cybersecurity, compliance, and complex technology projects.


Dan Hido

IT Operations Manager & Information Security Officer

Dan brings over 25 years of IT experience spanning networking infrastructure, cybersecurity, systems engineering, and business solutions. As IT Operations Manager & Information Security Officer at People 1st, he helps ensure clients' technology environments are secure, efficient, and built to perform — overseeing security strategy while driving operational excellence across the organization. His expertise spans network and infrastructure design, security and compliance, database management, custom integrations, and operational analysis across industries including medical, hospitality, telecom, manufacturing, construction, legal, and financial services.

People Come First

It’s in our name, we put people first. After founding the company in 1998, owner Matt Fabela built a team of dedicated professionals who share his passion for providing outstanding customer support and highly specialized service. Each and every member of the People 1st team stays up-to-date on the latest resources and technology and practices proactive IT support. By monitoring your company’s technology 24 hours a day, 7 days a week, we’re able to fix issues before they turn into problems.

Ongoing Attention

With People 1st, your company’s IT will never be set on auto-pilot. We put a long-term plan into effect with the goal of identifying technical risks and totally eliminating reactive issues. We evaluate your technology against your best practices and review this evaluation on a regular basis to show you the progress these implementations have made. This ensures that your company is receiving the maximum level of service.

Successful Networking

Sharing and learning from successful IT companies on a regular basis increases our client’s security and maximizes their bottom-line profits and productivity. That’s why we network with over 250 Managed Service Providers worldwide on a monthly basis.

Onsite-Engagement

Any Managed Service Provider who says they can manage IT 100% remotely is flat out wrong. Actual visits to your site are the only way to spot wiring issues and equipment condition. These periodic, planned service sessions eliminate future problems.

It's Go Time

Each company’s IT needs are unique. Contact us today and find out how we’d tailor our services for you.

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